Meet our team

Eid Nawafleh holds several positions; the Managing Director of Jordan Tours & Travel, Jordan Production Film Services (offering film, video & photo shoot services), Petra Kitchen & Made in Jordan Gallery Gift Shop. Believing that he must keep up with technology and the demands of his customers, “My customers want a quick response, they are using their smart phones,” commented Nawafleh when asked what’s his current project. Providing a service that is up to date, and providing what he believes is the future of tourism, he is moving with the times and getting one step ahead. Hotelspro.com proudly provides extensive travel products, top-notch solutions, and attentive customer support.

Nawafleh travels to the main travel trade shows and film industry fairs, he has become a member of several associations; USTOA (United States Tour Operators Association), ASTA (American Society of Travel Agents), JSTTA (Jordan Society of Tourism & Travel Agents), ATTA (Adventure Travel Trade Association), JTB (Jordan Tourism Board) and JITOA (Jordan Inbound Tour Operators Association). In 2015 Nawafleh is the General Secretary and Media Spokesperson of JITOA. “I want to participate, to be active for Jordan’s tourism, to assist my country to be on the tourism map, especially now, with Petra as one of the great Wonders of the World,” in a statement about his work.

In the last year or two he has opened his office in Amman and built it up to earn the respected reputation of Jordan’s top hotels, regularly receiving an award as a top producer. Since 2004 Nawafleh has been promoting Jordan to the American market. Starting with attending the Tourism Destination Management Course at the George Washington University, USA, to enhance his tourism knowledge, he established a good networking base. Year after year he builds on his contacts and services. Pursuing his passion of the MICE (meetings, incentive, conference and exhibitions) industry, he joined SITE, a prestigious association.

Nawafleh is owner of Petra Kitchen, Jordan’s first customer orientated restaurant, where the clients cook alongside local women and a professional chef. As well as owner of Made in Jordan Gallery Gift Shop, where local handicrafts are sold for the benefit of those that made them.  His also founder of Petra by Night, the romantically candle lit Siq leads to the famous Petra Treasury that is flood-lit with candles and then brought to life with the sensual music of local instruments.

Eid is originally a Petra Bedouin, from a very large family who have their own village in the immediate area. He was educated in Wadi Musa, going to and from school on his own donkey. He studied film direction in Amman, during which time he directed an amateur film of the local Bedouin community’s interaction with Western society. He also worked producing adverts and propaganda.

Most of the Nawafleh family is involved in tourism by some way or another; however it was Eid’s desire to introduce a new aspect of tourism to the region and specialized in film crews and news stations at the time of the Gulf war. This field led him to organizing these crews’ excursions throughout Jordan. He is the first in the family to open his own Tour Operator Company.

With an active imagination, Eid is always getting involved in new ideas and enthusiastic in organizing events where the local community benefits. In the years as a Tour Operator, Jordan Tours & Travel has organized incentives for Pharmaceutical companies, Microsoft, various industries and specialist fields. Eid does it different, he invites the locals to attend functions and integrate with the visitors, offering a unique cross cultural experience.

Over a decade ago Eid introduced the concept of 5* camping in Wadi Rum, incorporating the Bedouin experience by training those interacting with Westerners to cater to their needs in a way that showed an authentic Bedouin lifestyle, finding the common ground between the two cultures.

Jordan Tours & Travel does not cater to the budget traveler; they provide a professional and comprehensive service that does not stop while the customer sleeps. Offering tailor made packages to groups or individuals, the customer is the most valuable asset and there is no rest until their expectations are met.